How to Send a Full or Kernel Dump to Microsoft Windows Online Crash Analysis (Q316450)

This article is intended for customers who have submitted a crash report to the Windows Online Crash Analysis Web site.

Thank you for submitting this event report to Microsoft Windows Online Crash Analysis. We have analyzed your report and have determined that we require additional information before we can identify the cause of this crash event. A complete memory dump records the entire contents of your operating system memory when the crash event occurs; it should contain the information we need to debug the crash. This article contains instructions for finding the complete or kernel memory dump on your computer and uploading it to Microsoft. That article also contains instructions for configuring your computer for a complete or kernel dump if the file does not exist.

Click here for the kb article from Microsoft.