Archive for May, 2004

The Blebla Worm May Cause an “Access Violation” Error Message (Q319148)

You may receive the following error message:

Sysrnj.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

You may receive this error message if your computer is infected by any variant of the Blebla worm, including:

• W32/Blebla@mm.Worm
• W32/Blebla.A
• W32/Blebla.B

Click here for the article.

HOW TO: Configure a VPN Connection to Your Corporate Network in Windows XP Professional (Q305550)

This step-by-step article describes how to configure a VPN connection to your corporate network in Windows XP Professional.

With the Point-to-Point Tunneling protocol (PPTP) or Layer Two Tunneling Protocol (L2TP) which are automatically installed on your Windows XP-based computer, you can securely access resources on a network by connecting to a remote-access server through the Internet or other network. The use of both private and public networks to create a network connection is called a virtual private network (VPN).

Click here for the article.

Another solution is to use GoToMyPC.com for your remote access needs, there’s no configuration required, you can access your pc anywhere from the GoToMyPC website, so there’s nothing to remember other than your username and password, and this remote access solution is a piece of cake to configure. Check it out now, the have a one month free trial!

Cannot Start the UPS Service (Q310437)

You are unable to configure an uninterruptible power supply (UPS). The UPS service does not start and you may receive a Dr. Watson access violation or application error message in Ups.exe.

This issue can occur in the following situation:

• You upgrade a Microsoft Windows 98-based computer to Microsoft Windows 2000.
• You upgrade that Windows 2000-based computer to Microsoft Windows XP.

Click here for the article.