WorldNet Service Causes an Error Message in Windows XP (Q321971)

When you try to install or use the AT&T WorldNet service, you may receive the following error message:

setup2.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

App name App version Module name Module version Offset
—————————————————————
setup2.exe 5.0.0.394 msvcrt.dll 7.0.2600.0 00031fcc

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