Windows XP Stops Responding (Hangs) During Windows Shutdown

When you shut down your computer, Microsoft Windows XP may stop responding (hang) while the following message is displayed:

Saving your settings.

When this occurs, you may be able to move the mouse pointer, but when you press CTRL+ALT+DEL, nothing happens. This issue may occur only occasionally.

This behavior can occur if the Input Method Editor (IME) is installed on your computer and is enabled for use in the Welcome Screen.

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