Archive for April, 2004

Winamp Causes an Error Message in Windows XP (Q321857)

When you attempt to drag MP3 files into the playlist in the Nullsoft Winamp program, your computer may become unstable, or you may receive the following error message:

Crash caused in ntdll.dll!! Winamp.exe has encountered a problem and must be shut down. We apologize for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

App Name App Version Module Name Module Version Offset
————————————————————–
winamp.exe 2.7.7.0 ntdll.dll 5.1.2600.0 000017e2

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ActivePrivacy Causes an Error Message in Windows XP (Q321980)

When you are using the Ascentive ActivePrivacy program, you may receive the following error message:

activeprivacy.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

App name App version Module name Module version Offset
———————————————————————
activeprivacy.exe 1.3.0.5 ntdll.dll 5.1.2600.0 00032da7

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Sony OpenMG Jukebox Causes an Error Message in Windows XP (Q321882)

When you are using the Sony Sonic Stage program, you may receive the following error message:

omgjbox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

App name App version Module name Module version Offset
——————————————————————
omgjbox.exe 2.2.0.9130 tsm.ax 1.1.0.7130 00005f26

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AbovePeer Aimster Causes an Error Message in Windows XP (Q321883)

When you are using the Aimster program, you may receive the following error:

aimsterui.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

App name App version Module name Module version Offset
—————————————————————–
aimsterui.exe 1.0.0.1 mfc42.dll 6.0.8665.0 00001351

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Cannot Establish a Remote Assistance Connection (Q311889)

When you try to establish a Remote Assistance session, you may receive the following error message, and you may be unable to start a Remote Assistance session:

You have been disconnected from name computer. For more information, contact name

Remote Assistance may not be able to connect and establish a session if either of the following conditions exists:

• Windows XP was preinstalled on both computers by the same manufacturer.
• Windows XP was preinstalled on both computers in a corporate environment by using volume license media.

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The Owner Account Is Displayed As “Account Unknown” in Profiles on Windows XP Home Edition-Based Computers (Q312131)

The Owner account may not be removed correctly when you run Setup on computers that are running Windows XP Home Edition. The Owner account is displayed as “Account Unknown” when you view profiles on the computer. Also, the Owner folder is not removed because the profile is not removed. Note that other problems occur if an Owner account is used or created during the remainder of setup or Out of Box Experience (OOBE).

This problem occurs because the OOBE code does not delete the Owner account during Setup.

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A Logon Error Occurs After an Unattended Installation Is Completed (Q313532)

After an unattended installation of Windows XP Home Edition is completed, Windows may not be able to log on to the desktop the first time. When this problem occurs, you receive an error message that indicates that “Administrator” cannot log on. An “Owner” dialog box is displayed in the background, and you can log on as “Owner.”

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Msconfig.exe Stops Responding if User Is Not an Administrator (Q314448)

When you try to apply changes in the Msconfig.exe tool, Msconfig.exe may stop responding (hang). However, an administrator may be able to complete the same operation without any problems.

This problem can occur if you do not have sufficient permissions to make the change in the Msconfig.exe tool. Msconfig.exe still tries to save the changes even if you do not have the appropriate permissions, and then retries this process after it receives an access denied error.

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Microsoft Windows XP Fast User Switching

Microsoft Windows XP is a new operating system based on Windows 2000 technology. Fast User Switching is a new feature in Windows XP that leverages the data separation technology of Windows NT profiles and provides a fast and convenient mechanism for switching between user accounts.

Windows XP is a personal system; each user of the computer gets a separate Windows account. So, in a family of three, Mom, Dad, and Billy each get an account. Individual Windows accounts represent a departure from Windows 95 and Windows 98, in which all users in a household typically shared one account.

Windows XP introduces the Fast User Switching feature. In Windows XP, it is not necessary for a user to log off the computer. Instead, the user’s account is always logged on and the user can switch quickly between all open accounts. For example, Dad comes home and starts using his machine. He opens Microsoft PowerPoint and starts working on a document. Billy then comes up to him and asks to use the computer. Billy goes to the Welcome screen, clicks Billy Smith, logs on, and starts playing a game. Meanwhile, Dad remains logged on; Dad’s PowerPoint presentation is open and his Internet connection is preserved. If Dad wants to, he can switch to his open account without logging off Billy. In essence, with Windows XP many users can simultaneously use the computer.

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Using Windows XP Visual Styles

Using Microsoft Windows XP, you can now define the visual style or appearance of controls and windows from simple colors to textures and shapes, sometimes called themes. You can control each defined part of a control as well as each part of the non-client (frame and caption) area of a window. The user can then use the Appearance tab in the Windows Control Panel to switch between the classic visual style and other available styles.

A visual style is included with the Windows XP release. Using helper libraries and application programming interfaces (APIs), you can incorporate the Windows XP visual style into your application with few code changes. For more information, see the Platform SDK documentation in the MSDN Library.

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