Windows Media Player Causes an Error Message in Windows XP (Q319871)

If your computer has a version of Microsoft Windows Media Player that is earlier than version 7.1, you may receive the following error message:

Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:

App name App version Module name Module version Offset
Iexplore.exe 6.0.2600.0 Wmpui.dll 0004cd3e

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